Q：

What steel products does Qianbang Steel mainly supply?

A：
Our product range includes hot-rolled coils, cold-rolled coils, medium and heavy plates, galvanized sheets, pre-painted steel, structural steel, steel pipes, rebar, and wire rods. These products serve construction, infrastructure, machinery manufacturing, automotive, energy, shipbuilding, home appliances, and steel structure projects. Specific grades and specifications are available on the corresponding product pages or upon inquiry.
Q：

Which industries and projects can your products be used for?

A：
Our products are widely used in construction and infrastructure, machinery manufacturing, automotive, energy, shipbuilding, home appliances, and steel structure engineering. Different categories suit different applications—for example, hot-rolled coils and structural steel are commonly used in steel structures and infrastructure, galvanized and pre-painted sheets in building enclosure and appliances, and steel pipes and rebar in engineering and infrastructure projects. Tell us the intended application in your inquiry and we can assist with product selection.
Q：

Can you supply according to the standards of our target market?

A：
Yes. We can quote and supply according to the relevant standard upon buyer's request, and the contract or mill certificate can state both the Chinese grade and the target-market grade for easier acceptance at destination. Please specify the destination country and required standard in your inquiry for standard comparison.
Q：

How is the material test certificate (MTC/MTR) provided?

A：
Material test certificates can be provided with the shipment. Whether electronic or original, and whether issued per batch, can be agreed at the contract stage. If your project requires a specific format or third-party witness, please mention it in your inquiry.
Q：

What is the minimum order quantity (MOQ)?

A：
MOQ varies by category and specification, and differs between standard and customized sizes, and between full-container and consolidated shipments. Please specify the category, specification, and destination port in your inquiry, and we will provide the corresponding MOQ and loading suggestions.
Q：

Which trade terms are supported in your quotation?

A：
We normally quote EXW, FOB, CFR, and CIF. The quotation will state the applicable term and validity period (given the volatility of steel prices, quotations usually carry a validity period). Other terms can be negotiated.
Q：

Do you provide processing, warehousing, and logistics services?

A：
Yes. Supported by our supply chain and service team, we provide tailored support from product selection and processing to warehousing, delivery, and trade services. If you need slitting, leveling, cutting, or specific packaging, please state the processing requirements and any impact on lead time in your inquiry.
Q：

What is the regular lead time?

A：
Lead time depends on the category, specification, and whether the goods are in stock or made to order. In-stock and made-to-order items have different lead times, and the delivery date confirmed in the contract shall prevail. Providing the destination port and quantity in your inquiry helps us give a more accurate estimate.
Q：

How do you ensure product quality?

A：
The company has established a rigorous quality control system and supplies through a well-established supply chain. The certificate content, applicable standards, and inspection methods can be specified in the contract or technical agreement. If third-party inspection is required, arrangements can be discussed in advance.
Q：

How are quality claims or after-sales issues handled?

A：
If a quality issue is found after arrival, please submit it in writing within the period agreed in the contract, together with evidence such as photos and third-party inspection reports. We will discuss the resolution based on the mill certificate and contract terms. We recommend specifying the claim period, inspection body, and handling process at the contract stage to reduce later disputes.